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Little to NO service in Canton

CryptoAunty
Level 1: Joiner
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Although I have done all the checking and it says I SHOULD have great 4G service - I can get just 1 or 2 bars of 3G [if lucky] at my house. I don't even have enough service to call an UBER!
This is atrocious and my phone is pretty much useless! 
Just moved into a new house and have a plan - with no service!
I find this very poor given it is in the middle of Cardiff & almost the city centre.

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madasaf1sh
Level 76: Forum Legend
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@CryptoAunty 

 

It will be that the radio waves cant penetrate your walls, as Radio Waves aren't magic, added to the fact that coverage maps are computer simulations, and not 100% accurate. 

 

You can use wifi calling on your handset if it is enabled and supported by your phone.

You can look at some solutions to the problem, which you will have to pay for such as external aerials 

 

You can also check https://status.o2.co.uk  for any mast issues.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 9991 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@CryptoAunty 

 

It will be that the radio waves cant penetrate your walls, as Radio Waves aren't magic, added to the fact that coverage maps are computer simulations, and not 100% accurate. 

 

You can use wifi calling on your handset if it is enabled and supported by your phone.

You can look at some solutions to the problem, which you will have to pay for such as external aerials 

 

You can also check https://status.o2.co.uk  for any mast issues.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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