on 30-03-2020 14:44
Please can someone advise me. A few months ago I bought from my local O2 shop, for £14.99, a Belkin Mixit lightning to USB Cable that they assured me would be suitable for my 5c Apple Phone that my son had passed down to me. It's worked fine until a few days ago. Now it charges for a few second and then just shows a message "this accessory may not be supported".
This is worrying, particularly at the time when my husband of 85 years and I are self-isolating.
I managed this morning to online chat with Belkin who were very helpful but said that my product supports higher cost iphone 5S but not the 5c - "using the product on the device may cause some unforeseen issues"
Obviously if the shop weren't closed because of the virus, I would return it to to them and ask what charger is compatible. I don't want to pay out to order something online and then find that too is no good.
Should be grateful for any helpful advice.
on 30-03-2020 14:47
Just a standard Amazon basics cable will be fine
30-03-2020 17:02 - edited 30-03-2020 17:03
30-03-2020 17:02 - edited 30-03-2020 17:03
Sorry to hear that its causing you problems...
Can I ask, have you tried another 3 pin plug with the cable does that change anything?
kind regards Curtis
on 07-04-2020 22:16
on 07-04-2020 22:16
I have and still get the same message.
on 07-04-2020 22:16
on 07-04-2020 22:16
Yes and still get the same message
on 07-04-2020 22:24
on 07-04-2020 22:24