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Leaving O2

Andrei4
Level 1: Joiner
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Hello. I announced on 15th November that I am leaving o2 but I have info's about data, minutes etc used and I noticed from 4 GB data I am down to 2 gb which I never asked for anyway. It shows that I ve got 24 days till next bill... When exactly is my end date with o2? I m confused. Thank you

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jonsie
Level 94: Supreme
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How do you mean you 'announced'?

Have you cancelled the contract as per the process here?
Guide: Cancelling Your Contract 

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MI5
Level 94: Supreme
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@Andrei4 

You can check in your MyO2 https://mymobile.o2.co.uk/ 

or if you message O2 on Facebook (https://o2uk.co/O2CFB) Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
Level 94: Supreme
  • 86555 Posts
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  • 4979 Solutions
Registered:

How do you mean you 'announced'?

Have you cancelled the contract as per the process here?
Guide: Cancelling Your Contract 

View solution in original post

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