on 04-06-2020 12:33
on 04-06-2020 13:21
Our unlocking guide is here
Guide: Unlocking an O2 phone to use a different SIM card
However, if you have already tried that I will ask our managers for help
Veritas Numquam Perit
on 04-06-2020 14:57
on 04-06-2020 14:57
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 04-06-2020 15:25
on 04-06-2020 16:39
on 04-06-2020 16:39
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 04-06-2020 16:51
on 04-06-2020 16:51
Hey @DavidQ just checking on you. Do you still have the issue with unlocking your phone? I could get one of our Gurus to take a closer look if you are still having trouble with this.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 04-06-2020 18:10
on 05-06-2020 09:19
on 05-06-2020 09:19
Hey @DavidQ I will send you a pM on here as I will need some infos from you.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 05-06-2020 14:51
on 05-06-2020 14:51
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 05-06-2020 17:02
on 05-06-2020 17:02
Hey @gmarkj yes I am on it! We raised a case and are in touch with LG
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?