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Isle of Man - cannot use mobile data

AHONE2021
Level 1: Joiner
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I am holidaying on IOM, I’ve received a welcome text message from O2 but I simply cannot connect to a network. 

I cannot use mobile data despite my phone settings showing g that I am. 

is there anything I can do as I need to make and receive calls. 

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mm7000gb
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mm7000gb
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Cleoriff
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@AHONE2021 wrote:

I am holidaying on IOM, I’ve received a welcome text message from O2 but I simply cannot connect to a network. 

I cannot use mobile data despite my phone settings showing g that I am. 

is there anything I can do as I need to make and receive calls. 


@AHONE2021 

Some things to try

Search for another network

Reboot your phone

If you have an iPhone, change your data APN to "mobile.o2.co.uk"

If none of the above works, you need to contact O2 and ask them to remove any roaming bars on your account

https://www.o2.co.uk/help/pay-monthly/roaming-in-europe 

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