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Incoming Calls

Clare12
Level 1: Joiner
  • 2 Posts
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Registered:

Hi,

 

Not sure if I have chosen the correct "board" however, I have an issue with incoming calls.

 

My phone is next to me, has a full signal, doesn't ring but then sends a text to say I have a missed call.  This started about a week ago and keeps happening.  I am a real technophobe and have no idea where to start.

 

Can anyone please help me?

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MI5
Level 94: Supreme
  • 143403 Posts
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  • 27489 Solutions
Registered:

@Clare12 

First thing to try is to remove and replace the sim card as sometimes they get a build up of static on them.

If that doesn't improve tings, pop into your local O2 store for a free sim swap.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Clare12 

First thing to try is to remove and replace the sim card as sometimes they get a build up of static on them.

If that doesn't improve tings, pop into your local O2 store for a free sim swap.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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Clare12
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you, I really appreciate it 

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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