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I’m trying to pay my bill

Lsw93
Level 1: Joiner
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Registered:

I’m trying to pay my bills, but it says I have no devices on my O2 account. I’m trying to get back on track after missing now the second months payment and I’m worried all my lines have been disconnected.

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gmarkj
Level 56: Guvnor
  • 8040 Posts
  • 87 Topics
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Registered:

You need to speak to payment management URGENTLY @Lsw93.

Their phone number is 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other customer service numbers are in the link below.

Guide: Coronavirus Community Help and Support 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 56: Guvnor
  • 8040 Posts
  • 87 Topics
  • 515 Solutions
Registered:

You need to speak to payment management URGENTLY @Lsw93.

Their phone number is 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other customer service numbers are in the link below.

Guide: Coronavirus Community Help and Support 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
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