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1 ACCEPTED SOLUTION
Accepted Solutions
- 122832 Posts
- 826 Topics
- 7467 Solutions
Hi @Fred25
Nothing will happen at the weekend. It normally takes 24-48 hrs.
You need to call customer service.
Call 202 from your mobile or 0344 809 0202 (or Payment management number -0800 902 0217 )
If you have no access to a phone then use Skype to call 0800 032 1402
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
- 122832 Posts
- 826 Topics
- 7467 Solutions
Hi @Fred25
Nothing will happen at the weekend. It normally takes 24-48 hrs.
You need to call customer service.
Call 202 from your mobile or 0344 809 0202 (or Payment management number -0800 902 0217 )
If you have no access to a phone then use Skype to call 0800 032 1402
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
