Solved: Huawei pocket hotspot - red internet light

SheilaH · ‎28-10-2021

I bought my pocket hotspot in April this year. There has always been red lights on the internet bar & I have never been able to connect to the pocket hotspot, no matter where I am (even @ home) It has been reset many times with the reset button. I have changed all settings on my phone (never mind other devices - e.g kindle) & my phone will show, connected to Huawei with no internet.

I bought it to use in the caravan & pay £16 per month for a device I can't use. I have been on o2, google, Huawei al life apps and still the red lights display on the device. Help. What am I doing wrong?

MI5 · ‎28-10-2021

@SheilaH

You need to set the correct apn in the dongle settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎28-10-2021

@SheilaH

You need to set the correct apn in the dongle settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Huawei pocket hotspot - red internet light

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