cancel
Showing results for 
Search instead for 
Did you mean: 

How to remove unused phone from my account

Dawn2823
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:
How do I remove a phone that is no longer used from my account? I have followed the links online and it just keeps taking me around in circles. I never actually get anywhere
Message 1 of 2
569 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Dawn2823 

To remove a phone you need to cancel the account. 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
560 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Dawn2823 

To remove a phone you need to cancel the account. 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
561 Views