cancel
Showing results for 
Search instead for 
Did you mean: 

How do I report a network fault

Naomi6
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello I have now been without a signal for 24hours I do not know how to report the fault  i have checked the network status checker all it says is theres a fault but it doesn't help me any further than that, I need my phone for my job and my phone does not have he wifi calling facility. Thanks in advance for the help 😊

Message 1 of 2
234 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 74: Whizz kid
  • 35762 Posts
  • 227 Topics
  • 1582 Solutions
Registered:

Network Checker in MyO2 asks you to login, and this set of tips, @Naomi6 - Guide: How can I sort out my network issues? 

Every time the tool is used, it is logged - get others to use it in your house or neighbourhood too. Sign up for the SMS option on the tool too.

Good luck.

View solution in original post

Message 2 of 2
232 Views
1 REPLY 1

pgn
Level 74: Whizz kid
  • 35762 Posts
  • 227 Topics
  • 1582 Solutions
Registered:

Network Checker in MyO2 asks you to login, and this set of tips, @Naomi6 - Guide: How can I sort out my network issues? 

Every time the tool is used, it is logged - get others to use it in your house or neighbourhood too. Sign up for the SMS option on the tool too.

Good luck.

Message 2 of 2
233 Views