How do I do live chat ?

[Wais]

Need to live chat an o2 member of staff for SIM card issues. Damaged sim got replaced but they will only send me a 6 digit code through text.. I can’t receive texts or make calls..

[MI5 · Accepted solution]

@Wais 

Will be here when availble http://www.o2.co.uk/contactus

or sometimes pops up on shop pages.

[Wais]

Wow that option was not there I looked a dozen times felt like I was going in circles but now it is thank you mI5

[MI5]

You're welcome 😊

[milan]

hey

[Wais]

Any idea on doing a web call? Going round in circles on web chat

[MI5]

@Wais 

Skype option help here Guide: Coronavirus Community Help and Support 

[Wais]

Awesome you know what’s weird ? I got an email notification for you replying to in here but no email for o2 for my sim activation.. 🤔

[MI5]

Ironic isn't it @Wais 

If you get no luck on Skype we can try and get an advisor to help you here.

Let us know how you get on.......

[Wais]

Too guy my only concern is the guy on Skype doesn’t work for o2 and I have to pass security stuff my problem is
My sim stopped doing calls text and connecting to internet so I called on a phone I don’t have access to no to get a new sim sent
I can’t activate the sim because the only send via text I’ve asked 3 people to activate it and nothing happens they leave chat
If I could receive texts it’s a 2 min job
What would your advise be?