How could I chat to a person

[M3lani3]

How could I chat to a person

[Cleoriff · Accepted solution]

Hi @M3lani3 

All numbers for O2 are in this guide.

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Or you could ask a question on here @M3lani3 

[MI5]

@M3lani3 

When available https://www.o2.co.uk/contactus 

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