on 23-09-2020 20:18
Hi
My headphones no longer fit into the socket on the phone. They used to fit fine but now do not. It is a standard headphone socket. I had tried my headphones on other devices and they fit fine and I have tried other headphones on my phone and habe the same problem.
Not sure what I can do about this?
Solved! Go to Solution.
on 23-09-2020 20:24
Is the headphone socket blocked with fluff? You could try gently cleaning with a cocktail stick or similar. If this doesn't work, then you need to send or take it for repair.
https://www.o2.co.uk/help/phones-sims-and-devices/our-returns-policy
Unless it's under warranty?
Veritas Numquam Perit
on 23-09-2020 20:22
Check carefully inside your headphone socket as I'd guess some foreign object is stuck in there.
on 23-09-2020 20:24
Is the headphone socket blocked with fluff? You could try gently cleaning with a cocktail stick or similar. If this doesn't work, then you need to send or take it for repair.
https://www.o2.co.uk/help/phones-sims-and-devices/our-returns-policy
Unless it's under warranty?
Veritas Numquam Perit
on 24-09-2020 16:40
on 24-09-2020 16:40
Hey @David231 did this help or are you still having trouble?
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on 24-09-2020 19:02
on 24-09-2020 19:02
on 24-09-2020 19:30
on 24-09-2020 19:30
on 24-09-2020 19:38
on 24-09-2020 19:38
I figured something was stuck inside it.
Couldn't be anything else from your description