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O2 Social Media Team
Posts: 1,460
Registered: ‎27-11-2013

[Guru Video] How to use the My O2 App

[ Edited ]

Hey everybody,

One of our O2 Gurus, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.

Check out the videos below, with more on the way soon, showing how to manage your account with My O2.

Introduction to My O2 point down



How to change tariffs in My O2 (Pay Monthly customers) point down


How to change tariffs in My O2 (Pay As You Go customers) point down


How to view or add bolt ons in My O2 point down



Our Gurus will be recording more My O2 videos and we'll update this thread once they're ready. In the meantime, we have some fantastic My O2 guides that our O2 Community members have created should you have any issues, or want to know how to do certain things. Check them out below.

Guide: How-to guide for My O2 

Guide: My O2 App 

Guide: My O2 - Website  

Guide: My O2 - Allowances  

Guide: My O2 Pay & Go 


Hi. I'm from the Social Media Team.

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O2 Support
Posts: 84
Registered: ‎07-06-2013

Re: [Guru Video] Getting started with the My O2 App

gotta love my boy scotty.

thanks
kurt
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O2 Social Media Team
Posts: 1,460
Registered: ‎27-11-2013

Re: [Guru Video] Getting started with the My O2 App

Hey all,

We've added two new videos today - one with Scott showing you how to change Pay As You Go tarrifs, and one where he shows you how to add or view bolt ons, all within the My O2 app.


Hi. I'm from the Social Media Team.

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Level 1: Joiner
Posts: 8
Registered: ‎30-05-2013

Re: [Guru Video] How to use the My O2 App

Hi

Can you do a video on how to download details of "what i have used" on previous bills?  I used to be able to do this but something appears to have changed.

 

Can you help?

Thanks Jim

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Posts: 100,634
Topics: 547
Solutions: 12,806
Registered: ‎04-04-2012

Re: [Guru Video] How to use the My O2 App

@Jim22 

How to here Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)