cancel
Showing results for 
Search instead for 
Did you mean: 

GB memory

Sean14
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My phone shows 32 GB but I am paying 50GB - How can I get this rectified and arguably if my thinking is correct a refund or reduction in price?

Message 1 of 5
142 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 120597 Posts
  • 605 Topics
  • 18089 Solutions
Registered:

@Sean14 

Memory and data allowance are two completely different things.

You have 50gb of data to download and upload stuff on the internet.

Your phone has a 32gb capacity which means that is the storage space you have to save pictures, videos and apps etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 5
138 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 120597 Posts
  • 605 Topics
  • 18089 Solutions
Registered:

@Sean14 

Memory and data allowance are two completely different things.

You have 50gb of data to download and upload stuff on the internet.

Your phone has a 32gb capacity which means that is the storage space you have to save pictures, videos and apps etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 5
139 Views

Sean14
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you. So if I am struggling with 'space' - cannot download apps etc - I need a 'bogger' phone in terms og GB?

Message 3 of 5
133 Views

Sean14
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Bigger phone in terms of GB - I meant to say!

Message 4 of 5
131 Views

MI5
Level 94: Supreme
  • 120597 Posts
  • 605 Topics
  • 18089 Solutions
Registered:

@Sean14 

Yes that is correct.

64gb is considered a minimum requirement these days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 5
129 Views