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Forgotten password

GillsF
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I usually unlock my phone with my fingerprint. Tonight I went to use my phone & fingerprint was no longer there but a request for a password. Don't know the password & there is no option for forgotten password. How can I get back into my phone?
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MI5
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@GillsF 

Which phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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@GillsF Phones with fingerprint readers always ask for a backup password when you're setting the phone up. A fingerprint is never the sole method of unlocking a phone. I know my phone periodically asks for a numerical password as a safety measure. If you never set a password try 0000.

I DO NOT WORK FOR O2



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Message 3 of 6
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MI5
Level 94: Supreme
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@GillsF 

You must have set a password when you set up your fingerprint.

All phones force that when setting up an unlock method of any type.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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GillsF
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Samsung galaxy s10

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Bambino
Level 84: Resplendent
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Message 6 of 6
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