cancel
Showing results for 
Search instead for 
Did you mean: 

Forgot pin voicemail

Carrie2
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I've forgot my pin for my voicemail and cant get talking to anyone to unlock it how do I get this problem solved I've tried the number you text reset to never received a code back
Message 1 of 10
3,080 Views
9 REPLIES 9

jonsie
Level 94: Supreme
  • 92905 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Cleoriff
Level 94: Supreme
  • 122349 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Carrie2 

This isn't O2.

Have a look in this guide and see if anything is helpful?

Guide: All you need to know about O2 Voicemail 901 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 10
3,070 Views

Carrie2
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thanks I've looked through that before seems to just keep telling me I need to ring and speak to customer care but when I ring I can't get talking to anyone 😞
Message 4 of 10
3,066 Views

Carrie2
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I'll try this when the temporary lock goes off again
Message 5 of 10
3,064 Views

Cleoriff
Level 94: Supreme
  • 122349 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Carrie2 

Have you tried 8705?

Veritas Numquam Perit

Girl in a jacket
Message 6 of 10
3,056 Views

Carrie2
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Yea didn't work 😞
Message 7 of 10
3,053 Views

Cleoriff
Level 94: Supreme
  • 122349 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Carrie2 

Then O2 need to reset it for you.

Try any numbers in this link, press ANY option. Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 8 of 10
3,050 Views

Carrie2
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thank you I'll try this
Message 9 of 10
3,039 Views

O2Faisal
O2 Support
O2 Support
  • 97 Posts
  • 0 Topics
  • 1 Solutions
Registered:

Hi @Carrie2 The answer is in the link sent Jonsie sent however to make it easy here is the steps.

 

You can reset your PIN at any time, just text RESET to 802901. You'll be sent a temporary PIN, which you’ll need to change before you can listen to your messages.
You can change your PIN any time, just:

  • call 901
  • press *
  • choose option 4
  • follow the instructions for setting up a PIN.

When you set your PIN, try to choose a number that’s difficult to guess. So don’t go for repeat or consecutive numbers, or the year you were born.

signature
Message 10 of 10
3,013 Views