Family discount

DettyG98 · ‎08-09-2020

My son has changed his handset and I was told in the o2 shop I need to register this to continue getting him family discount. I cannot find on the My o2 website where to do this

Cleoriff · ‎08-09-2020

@DettyG98

You need to do it via O2 customer services then . All numbers in this guide. Guide: Coronavirus Community Help and Support

https://www.o2.co.uk/family-plan ( i went onto the Family plan guide and live chat popped up. You may want to try them @DettyG98 )

Veritas Numquam Perit

MI5 · ‎08-09-2020

@DettyG98

Text LOYALTY to 21500 from your new phone, within 28 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎10-09-2020

Hi there @DettyG98 , welcome to our community! Hopefully everything went ok with the discount after you last posted. It would be great to hear back from you to see how you're getting on with this.

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