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Level 1: Joiner
Posts: 3
Registered: ‎03-04-2020
Accepted Solution

Facetime number not my number

Hi

 

I recently purchased a new phone and contract, which came with a new sim and number. I have had my original number transferred to my new contract/phone and when i ring people all is good. The problem is when I message or FaceTime, the person I'm messaging sees the number that came with the new contract, as the caller?

 

How do I sort this out or is it a phone call to O2 situation?

 

Thanks

 

Simon

Posts: 82,516
Topics: 576
Solutions: 3,985
Registered: ‎04-01-2009

Re: Facetime number not my number

O2 Support
Posts: 41
Registered: ‎30-04-2020

Re: Facetime number not my number

On your iphone go to settings > Phone > My Number - you should be able to change it to your number here

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Level 1: Joiner
Posts: 3
Registered: ‎03-04-2020

Re: Facetime number not my number

That's sorted it.

 

Thanks jonsie!

Posts: 82,516
Topics: 576
Solutions: 3,985
Registered: ‎04-01-2009

Re: Facetime number not my number