Dear 02 Community
A couple of weeks I did a survey for Life Points by email using my recently bought Samsung A10 mobile phone. I was then asked by Life Points if I wanted to do the App and I would get more points. So I clicked to do that and it downloaded. Before I did this it said log in using Facebook and I clicked yes. I did feel a bit worried but I have logged into other things using my Facebook log in. My The survey on Lifepoints wanted to keep a log off things people do on their phones I think and something flashed up saying it isn't secure but I still did it. Something else then flashed up saying about passwords. I then clicked on something to change my mind about doing this and Lifepoints asked me why and I put something like not secure. A few days later I couldn't do something on Facebook and it said I had shared my Facebook password. I then looked into my settings and I saw that various i phones and another phone had logged into my Facebook account and I was so upset. I messaged Facebook saying what happened about Lifepoints and I also clicked onto some of these other devices. Every time I clicked onto a device which wasn't mine Facebook told me to change my password. I had already changed it once that day and then changed it again after clicking on one of these iphones it was showing which wasn't mine. I didn't click on them all because I didn't want to keep changing my password.
I also started playing Candy Crush again recently after not playing it for some years. I used to mainly play it on the computer but played a few games using my mobile phone. There were other people coming onto my game playing it with me which worried me a bit. Those other people I think give you other free goes and I clicked onto help them. I am now wondering if it was this which compromised my Facebook account.
I did message Lifepoints who said it was not them and that I should message Facebook. It is difficult to send messages to Facebook and I could only report the devices and I am sure I did mention about Lifepoints.
This has left me worried now because I know Facebook have put a temporary ban on me tagging people on competitions. I hardly ever do online competitions. I put a free security on my phone 360 but that ran a scan and it even said there could be a risk with 360 and it said Candy Crush and other things. I also put Messenger back on my phone recently which I think is not safe because two of my friends got their Messenger accounts hacked.
So sorry for a complex question but I am concerned now and not sure how to keep my phone safe.
Many thanks.
Best wishes
Rocky-55
