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Extension on my bill

KR2
Level 1: Joiner
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Due to being out of work
Message 1 of 2
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Cleoriff
Level 94: Supreme
  • 103623 Posts
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Hi @KR2 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other customer service numbers are in the link below.

Guide: Coronavirus Community Help and Support 

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker

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Message 2 of 2
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Cleoriff
Level 94: Supreme
  • 103623 Posts
  • 780 Topics
  • 4833 Solutions
Registered:

Hi @KR2 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other customer service numbers are in the link below.

Guide: Coronavirus Community Help and Support 

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker

View solution in original post

Message 2 of 2
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