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Enabling WiFi calling

Sam_23
Level 1: Joiner
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Hi, I have been trying for hours to enable WiFi calling on my device but I receive and error message saying I need to contact o2. I have found various notes online which says go to my o2, device detail but there isn’t this option?! Help! J have iPhone 11 Pro Max latest software updated
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MI5
Level 94: Supreme
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@Sam_23 

You need to call Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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O2Faisal
O2 Support
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Hi @Sam_23 

 

Also take a look at this to see if the steps for activating wifi calling have been carried out

 

In Myo2 as you scroll down there is an a section that should say manage your account, under this header you may need to click "view all" you should see a section that says Your Device and under there Device connection, if yoiu click on that you should see the option for Wifi and 4G calling.

 

Hope that helps.

 

https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling

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