cancel
Showing results for 
Search instead for 
Did you mean: 

Email Outlook

NAT10
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi i changed my email password at 10am this morning, now i cannot send any emails on my mobile, but i can receive, but on my laptop all works perfect, please help ?

 

I get a message of cannot connect to server, plus keeps saying enter credentials ! Then says cannot validate OR SYNC OUTGOING SERVER SMTP SETTINGS

 

Authentication unsuccessful  

 

Thanks Nigel

Message 1 of 3
485 Views
2 REPLIES 2

madasaf1sh
Level 76: Forum Legend
  • 9984 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@NAT10 

 

Your outgoing mail server is expecting authentication, you need to change the password in this part of the email settings.  

SMTP = Simple Mail Transfer Protocol and is used to send emails.

What phone / email client are you using?

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 3
478 Views

Martin-O2
Former Staff
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

@NAT10 how are you getting on with this? Are things working now? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
462 Views