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Early Upgrade Query

upgrade10
Level 1: Joiner
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Registered:

hello, i spoke on the phone to someone called Grace today who sorted out an early upgrade for me. She said i would get emails confirming this and i would need to complete some things on the o2 app however i havn't recieved anything, can you please help?

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madasaf1sh
Level 53: Renowned
  • 3399 Posts
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Registered:

@upgrade10 


This isn't customer services but a customer forum. 


You will need to contact Customer Services / Sales  and see if there are any holdups on your upgrade, they can be contacted on 0344 8090202

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 53: Renowned
  • 3399 Posts
  • 24 Topics
  • 738 Solutions
Registered:

@upgrade10 


This isn't customer services but a customer forum. 


You will need to contact Customer Services / Sales  and see if there are any holdups on your upgrade, they can be contacted on 0344 8090202

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
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