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Does O2 support samsung galaxy watch 4g

KennyG
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Can I connect a samsung galaxy watch 4g to O2

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MI5
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@KennyG 

Only Samsung Galaxy Watch3 and Galaxy Watch Active2.

https://www.o2.co.uk/samsung-watch

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@KennyG 

Only Samsung Galaxy Watch3 and Galaxy Watch Active2.

https://www.o2.co.uk/samsung-watch

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

KennyG
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Thanks for confirming which watches are supported. Having just purchased a 4g galaxy watch it is somewhat annoying that O2 don't support it. Do you know if there are any plans to support the galaxy watch in future

madasaf1sh
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@KennyG

From what we have heard in the past there are no plans to support the older Galaxy Watches.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts

MI5
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@KennyG 

There's no plans for support to older devices, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

KennyG
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Thanks for all the support folks. I ve decided to sent the watch back and go for the galaxy watch 3.

MI5
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Good idea @KennyG thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

Smithr92
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I have a Galaxy Watch 3 (4G) and I'm trying to connect it to my SIMO plan, I'm told by o2 (on Twitter) that it can only be done in a o2 shop, but my local shop (when I went in December) are telling me that it can only be done by CS on the phone so I'm a bit confused.

MI5
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@Smithr92 

We've been told in store only but don't know if that gas changed with the recent lockdown.

You'll need to call customer service to check.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)