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Disney+ problem activating my subscription

Angus-is-here
Level 1: Joiner
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I have signed up to Disney + via O2 but when I click on the email from O2 to activate it, I log in then get an error message saying there was a problem activating my subscription. Really frustrating. Can anyone help please?

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Cleoriff
Level 94: Supreme
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@Angus-is-here 

Please check out this guide before contacting O2. It tells you all you need to know about activating extras on your account (Disney is classed as an Extra) Guide: Adding and removing O2 Extras  

Hope that helps and welcome to the forum. 😊

*The Game Is On*

Girl in a jacket

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TallTrees
Level 43: Bright Spark
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Hi @Angus-is-here 

May be help here

you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this



HAPPINESS IS BEE SHAPED

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Cleoriff
Level 94: Supreme
  • 107619 Posts
  • 794 Topics
  • 5752 Solutions
Registered:

@Angus-is-here 

Please check out this guide before contacting O2. It tells you all you need to know about activating extras on your account (Disney is classed as an Extra) Guide: Adding and removing O2 Extras  

Hope that helps and welcome to the forum. 😊

*The Game Is On*

Girl in a jacket

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