Disney plus offer

Jan51 · ‎05-01-2021

Hi, I recieved an offer for three months free Disney plus with a link whcih I successfully accessed and registered with Disney plus. However, I find I can not access this it is not in my O2 and when I have tried to log on to Disney Plus it says I do not have an account. Please can you advise

MI5 · ‎05-01-2021

@Jan51

I'll ask @O2Lisa to help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2Lisa · ‎05-01-2021

Thanks @MI5

I'll message you privately @Jan51 so we can get this sorted for you

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks

MI5 · ‎05-01-2021

@O2Lisa

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Teldon216 · ‎05-01-2021

Hi I am being charged for iTunes and I don’t understand why, because I don’t use it. If someone can help me please to stop the charges I would be grateful

MI5 · ‎05-01-2021

@Teldon216

iTunes is nothing to do with Disney.

You need to ask Apple what they are billing you for.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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