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Data sharing%20when%20It%20shows%20the%20devices%20but%20no%20box%20to%20tick

AJ7
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My o2 is showing that I have 2 devices available and following the instructions it says to tick the box under the ones you want to use...but there are no boxes. 
I have 7 gb available on one and need to share across to the other. 

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MI5
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@AJ7 

The one you want to share with needs to be on a sharer plan 

https://www.o2.co.uk/sharer-plans

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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AJ7
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I thought they both were. As they both show up on the available to share bit. 

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MI5
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@AJ7 

You can share from either of them, but you don't have one setup to share to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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AJ7
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Ok. Thanks. How do I do that? 

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MI5
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@AJ7 

Guide here https://community.o2.co.uk/t5/Pay-Monthly/O2-SHARER-DATA-TARIFS-MINI-GUIDE/m-p/835753#M85182

Basically you need to convert the one you want to share with to a member plan.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@MI5 wrote:

@AJ7 

Guide here https://community.o2.co.uk/t5/Pay-Monthly/O2-SHARER-DATA-TARIFS-MINI-GUIDE/td-p/835753 

Basically you need to convert the one you want to share with to a member plan.


@MI5 

I get an error message when trying to access that link you posted?

Veritas Numquam Perit

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MI5
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https://community.o2.co.uk/t5/Pay-Monthly/O2-SHARER-DATA-TARIFS-MINI-GUIDE/m-p/835753#M85182
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 13
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MI5
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Needs rewriting so I've messaged admin to get updated info.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 13
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Cleoriff
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