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Level 1: Joiner
Posts: 4
Registered: ‎07-01-2021

Data sharing%20when%20It%20shows%20the%20devices%20but%20no%20box%20to%20tick

My o2 is showing that I have 2 devices available and following the instructions it says to tick the box under the ones you want to use...but there are no boxes. 
I have 7 gb available on one and need to share across to the other. 

Posts: 116,582
Topics: 573
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Registered: ‎04-04-2012

Re: Data sharing when It shows the devices but no box to tick

[ Edited ]

@AJ7 

The one you want to share with needs to be on a sharer plan 

https://www.o2.co.uk/sharer-plans

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 4
Registered: ‎07-01-2021

Re: Data sharing when It shows the devices but no box to tick

I thought they both were. As they both show up on the available to share bit. 

Posts: 116,582
Topics: 573
Solutions: 16,149
Registered: ‎04-04-2012

Re: Data sharing when It shows the devices but no box to tick

@AJ7 

You can share from either of them, but you don't have one setup to share to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 4
Registered: ‎07-01-2021

Re: Data sharing when It shows the devices but no box to tick

Ok. Thanks. How do I do that? 

Posts: 116,582
Topics: 573
Solutions: 16,149
Registered: ‎04-04-2012

Re: Data sharing when It shows the devices but no box to tick

[ Edited ]

@AJ7 

Guide here https://community.o2.co.uk/t5/Pay-Monthly/O2-SHARER-DATA-TARIFS-MINI-GUIDE/m-p/835753#M85182

Basically you need to convert the one you want to share with to a member plan.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 100,430
Topics: 766
Registered: ‎14-01-2013

Re: Data sharing when It shows the devices but no box to tick


@MI5 wrote:

@AJ7 

Guide here https://community.o2.co.uk/t5/Pay-Monthly/O2-SHARER-DATA-TARIFS-MINI-GUIDE/td-p/835753 

Basically you need to convert the one you want to share with to a member plan.


@MI5 

I get an error message when trying to access that link you posted?

*The Game Is On*

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Posts: 116,582
Topics: 573
Solutions: 16,149
Registered: ‎04-04-2012

Re: Data sharing when It shows the devices but no box to tick

https://community.o2.co.uk/t5/Pay-Monthly/O2-SHARER-DATA-TARIFS-MINI-GUIDE/m-p/835753#M85182
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 116,582
Topics: 573
Solutions: 16,149
Registered: ‎04-04-2012

Re: Data sharing when It shows the devices but no box to tick

Needs rewriting so I've messaged admin to get updated info.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 100,430
Topics: 766
Registered: ‎14-01-2013

Re: Data sharing when It shows the devices but no box to tick