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Data roaming on iPhone SE2 on iOS 15 not working in Portugal

RFT
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Data roaming in Portugal not working

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MI5
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@RFT 

It still uses your data as normal but the root cause is that you don't have iData enabled on your account.

Call O2 when you get home to add it to your account and then reset your network settings or revert back to idata.o2.co.uk for your apn.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@RFT 

Change your data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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RFT
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That does work thanks. Does it still use my normal data allowance and do I need to do anything else when I return to UK. Thanks 

Message 3 of 4
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MI5
Level 94: Supreme
  • 120712 Posts
  • 605 Topics
  • 18182 Solutions
Registered:

@RFT 

It still uses your data as normal but the root cause is that you don't have iData enabled on your account.

Call O2 when you get home to add it to your account and then reset your network settings or revert back to idata.o2.co.uk for your apn.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 4 of 4
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