on 13-07-2021 10:45
I've been struggling with accessing data (that I definitely have enough of as a pay monthly customer) on my phone whenever I'm not on wifi these days. I get Whatsapp messages and social media notifications but cannot google, check emails, etc and it's so odd. I have been outside of the UK for a more than six months now and O2 have notified me that I will be charged extra every now and then, which I'm ok with, and this has not been a problem up until now. If anything, I'd expect them to be happy whenever I go slightly overboard. Has this happened to anyone? Any tips please?
Solved! Go to Solution.
on 13-07-2021 10:48
I'd ask customer services to check for any bars on the account
It may also be worth you manually checking for an alternative network to connect to.
on 13-07-2021 10:48
I'd ask customer services to check for any bars on the account
It may also be worth you manually checking for an alternative network to connect to.