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Daily data allowance

JazzClaire
Level 1: Joiner
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Why, when I have plenty of data left in my plan, does it stop me streaming some evenings saying I have used up my daily data allowance? Thanks

 

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gmarkj
Level 66: Unequalled
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It might be a setting on your phone.

Check to see if there is a limit in place, and if it matches your daily allowance @JazzClaire.

If that's not in then you would need to speak to someone at o2 to find out why you get cut off...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12061 Posts
  • 94 Topics
  • 1124 Solutions
Registered:

It might be a setting on your phone.

Check to see if there is a limit in place, and if it matches your daily allowance @JazzClaire.

If that's not in then you would need to speak to someone at o2 to find out why you get cut off...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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