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DEVICE ISSUES.

mjxo
Level 1: Joiner
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on ‎15-09-2021 11:04

on ‎15-09-2021 11:04

i'm having constant signal issues.. so frequently i'm thinking to pay of this contact and move providers.. i had this previously and was sent a replacement, low and behold i'm back again with the same issue.. i would use the app to speak to an advisor.. however it wont load.. neither will my safari, and my text wont send. anyone else constantly get the same issue? i'm forever turning my phone on and off.. Some times I will be mid call and it will pop up call failed and all my signal will go.. call drops out and it starts again.. on, off, on, off, on, off... i live in the middle of the city..

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MI5
Level 94: Supreme
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on ‎15-09-2021 12:36

on ‎15-09-2021 12:36

@mjxo 

How long since you had a new sim?

I'd pop into my local O2 store and try a new one again.

You can also book an appointment with Apple to get your phone checked out.

https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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