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Connection issues

Roger_staff
Level 1: Joiner
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My mobile internet has become unreliable and slow . My business relies on good connectivity so this increasingly frustrating . I have never been able to access this data whereas my wifi network loses data so quickly . Everything now is very slow in loading and some pages don’t load at all! My smart speaker when playing music is interrupted by my iPhone XS when online . I have been buying bolt ons but this is expensive . The iPhone has been tested by Apple and has found to be working as it should . The problems also mean I cannot print? Help!!

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Bambino
Level 74: Whizz kid
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@Roger_staff If you're using WiFi you shouldn't be using your data allowance. When you're on your WiFi connection make sure mobile data on your phone is turned off.

See if there's anything in these guides to help you when you are using your mobile data:

How can I sort out my network issues? - o2uk

Why do I have poor coverage indoors? (o2.co.uk)

I DO NOT WORK FOR O2



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Bambino
Level 74: Whizz kid
  • 18746 Posts
  • 914 Topics
  • 2314 Solutions
Registered:

@Roger_staff If you're using WiFi you shouldn't be using your data allowance. When you're on your WiFi connection make sure mobile data on your phone is turned off.

See if there's anything in these guides to help you when you are using your mobile data:

How can I sort out my network issues? - o2uk

Why do I have poor coverage indoors? (o2.co.uk)

I DO NOT WORK FOR O2



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