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Chester, 4G, speed test 0.53mbps

Stuart8
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I have a 5G device with 5G sim, it works very well in 5G areas but where i live in Chester 4G is available and it is becoming poorer and poorer with respect to all functions, telephone call, media. it is becoming a real problem that if it cannot improve i will have to leave O2 to another faster provider. A 4G speed test download is 0.53 mbps 

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MI5
Level 94: Supreme
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@Stuart8 

Check it on 3g as it may be much faster.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Stuart8
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Thanks for the reply, but i do not have the option of 3G. 

The mobile gives only the following options: 

5G On

5G Auto

4G

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MI5
Level 94: Supreme
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No option but to move to a better network then @Stuart8 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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