Changing tariff

[HLMA]

I’ve tried to change my £5 bundle to a £20 bundle, but it’s randomly changed to a ‘simplicity’ bundle even though I received a text and email saying I successfully changed to a £20 bundle. 

[Cleoriff · Accepted solution]

@HLMA 

The Simplicity tariff is no longer available to new customers (as of 2014)

You need to call o2 tomorrow on 4445 and ask them what's happened.

They open at 8am

Simplicity