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Changing provider

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SarahWythe
Level 1: Joiner
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on ‎25-11-2021 19:55

on ‎25-11-2021 19:55

I’m on a sim only monthly contract. Just applied for a pac code and it says I have to pay £136.36 can u advise me why please. 

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jonsie
Level 94: Supreme
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on ‎25-11-2021 20:03

on ‎25-11-2021 20:03

Possibly because you have a 12/24 month contract and not completed the minimum term

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 93177 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

on ‎25-11-2021 20:03

on ‎25-11-2021 20:03

Possibly because you have a 12/24 month contract and not completed the minimum term

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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