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Changing phone number

robholt3995
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I have two issues, 1 being how do I change my phone over I tried to do it ages ago and O2 said it would be ready on Tuesday (about 2 weeks ago) and nothings changed. My 2nd issue being how do I add my military discount onto my phone bill and sim

Card bill as it wouldn’t let me at check out

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MI5
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@robholt3995 

For discount, see guide here Guide: O2 Open & Friends and Family discounts - How to sign up 

For your number, if you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123712 Posts
  • 611 Topics
  • 19956 Solutions
Registered:

@robholt3995 

For discount, see guide here Guide: O2 Open & Friends and Family discounts - How to sign up 

For your number, if you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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madasaf1sh
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@robholt3995 


The discount is only applied to your airtime and details can be found here https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you the porting request issues, as it may not have been accepted by your old provider, if porting in.

 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Cleoriff
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Hi @robholt3995 

1) Change phone number by calling O2. You are allowed 1 change free of charge.

Call them using any number in this guide Guide: Coronavirus Community Help and Support 

Or via social media.

You can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

2) All info here re discount Guide: O2 Open & Friends and Family discounts - How to sign up 

Hope that helps and welcome to the forum 😊

*The Game Is On*

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