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Changing name on account

s0phie
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I've had my O2 account for the past 8 years however it had to be opened under my mum's name since I was only 12. Trying to upgrade again now (phone is in desperate need) and I'm realizing the account is still under her name/dob which I would like to change. Is there any way to do this online without having to create a new account or make a phone call?

Thanks 😄

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MI5
Level 94: Supreme
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@s0phie 

The only way to change the name is to start a new account and apply yourself.

You'll need to pass the credit checks and if successful, your mum can transfer your old number to your new account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120705 Posts
  • 605 Topics
  • 18176 Solutions
Registered:

@s0phie 

The only way to change the name is to start a new account and apply yourself.

You'll need to pass the credit checks and if successful, your mum can transfer your old number to your new account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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s0phie
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Thanks! 😀

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MI5
Level 94: Supreme
  • 120705 Posts
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Welcome wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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