cancel
Showing results for 
Search instead for 
Did you mean: 

Changing billing date

FrankieB1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I want to change my payment date from 22nd 30th of every month

Message 1 of 3
49 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 106347 Posts
  • 790 Topics
  • 5483 Solutions
Registered:

@FrankieB1 

You need to call customer service.
Call 202 from your mobile or 0344 809 0202
If you have no access to a phone then use Skype to call 0800 032 1402
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 3
43 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 106347 Posts
  • 790 Topics
  • 5483 Solutions
Registered:

@FrankieB1 

You need to call customer service.
Call 202 from your mobile or 0344 809 0202
If you have no access to a phone then use Skype to call 0800 032 1402
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 3
44 Views

TallTrees
Level 41: Prodigal
  • 7882 Posts
  • 70 Topics
  • 139 Solutions
Registered:

Hi @FrankieB1 

Welcome to the o2 Community forum 

You need to call customer services 

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

Best wishes 

Best to call early 08.00am 

 



HAPPINESS IS BEE SHAPED

Message 3 of 3
42 Views