cancel
Showing results for 
Search instead for 
Did you mean: 

Changing Delivery location

Shamus1991
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi there,

 

I've recently ordered a phone upgrade but it's delivery location has been set at a previous house that I do not live at anymore. Is there a way I can change this via account or do I have to call customer service?

 

 

Message 1 of 2
228 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 76: Forum Legend
  • 9984 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Shamus1991 

 

Best thing to do is pick up the phone and speak to customer services and see if it is possible for security reasons it can usually only be done to the registered address or a work address. 

 

The numbers to call are 0344 809 0202 from any none o2 phone or 0344 809 0202

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

Message 2 of 2
225 Views
1 REPLY 1

madasaf1sh
Level 76: Forum Legend
  • 9984 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Shamus1991 

 

Best thing to do is pick up the phone and speak to customer services and see if it is possible for security reasons it can usually only be done to the registered address or a work address. 

 

The numbers to call are 0344 809 0202 from any none o2 phone or 0344 809 0202

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 2
226 Views