Change address and bank details

[StephW89]

Hello I need to change my home address on my o2 account and set up a new direct debit for a new bank account 

[pgn · Accepted solution]

Hi, @StephW89 - best to call O2 for that, numbers all in here: Guide: Coronavirus Community Help and Support 

Usually calling around 08:15 in the morning stands you the best chance of getting through without repeatedly being cut-off.

Good luck!