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Cant make or receive calls after upgrade and choosing to keep original sim

Simproblems
Level 1: Joiner
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Hi can anyone help...

Have just had my upgrade and chose to keep original sim, but am now unable to make or receive calls even though texts and internet etc are all fine.

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Cleoriff
Level 94: Supreme
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@Simproblems 

You can get in touch with O2 using Skype in this guide Guide: Coronavirus Community Help and Support 

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Cleoriff
Level 94: Supreme
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Registered:

@Simproblems 

You can get in touch with O2 using Skype in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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Simproblems
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Will try that ty for your time slight_smile

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MI5
Level 94: Supreme
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@Simproblems 

Try rebooting your phone in case the tariff change is still going through the O2 system.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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