- 1 Posts
- 1 Topics
- 0 Solutions
1 ACCEPTED SOLUTION
Accepted Solutions
- 144144 Posts
- 634 Topics
- 27623 Solutions
Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars.
4 - If using an iPhone, change data apn to "mobile.o2.co.uk"
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.
- 144144 Posts
- 634 Topics
- 27623 Solutions
Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars.
4 - If using an iPhone, change data apn to "mobile.o2.co.uk"
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.
- 93170 Posts
- 609 Topics
- 6966 Solutions
Some things to try
Select a different network
Reboot the phone
Clean the sim card
If an iphone, change the APN to 'mobile.o2.co.uk' in the network settings
If still a problem then check with customer service for roaming bars as you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
