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Cancelling my contract

Katunthank
Level 1: Joiner
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Hi,

 

My phone has now broken and so I want to cancel my contract - i am over teh officical contract so it was just a rolling bill. i cannot cancel from my O2 phone as it will not turn on. Please can I have some help on this.

 

Many thanks

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gmarkj
Level 55: Good Authority
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If you have access to another phone you can put the sim card in that to use it, or contact customer services using Skype.

There is a guide for cancelling your contract - Guide: Cancelling Your Contract 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 55: Good Authority
  • 8025 Posts
  • 87 Topics
  • 513 Solutions
Registered:

If you have access to another phone you can put the sim card in that to use it, or contact customer services using Skype.

There is a guide for cancelling your contract - Guide: Cancelling Your Contract 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

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