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Cancelling from overseas

Becky123
Level 1: Joiner
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Registered:

Hello,

 

My phone contract is coming to the end and I'd like to cancel it as I am living overseas. I looked at the FAQs which suggested calling but that's a bit difficult from abroad. Is there an alterative way to do this?

 

Thanks

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Cleoriff
Level 94: Supreme
  • 122357 Posts
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Registered:

@Becky123 

Process for cancellation here Guide: Cancelling Your Contract 

If you need to call O2 all numbers are in this guide Guide: Coronavirus Community Help and Support 

The number to call from abroad is +44 7860 980 202

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Becky123 

Process for cancellation here Guide: Cancelling Your Contract 

If you need to call O2 all numbers are in this guide Guide: Coronavirus Community Help and Support 

The number to call from abroad is +44 7860 980 202

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket
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