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Level 1: Joiner
Posts: 2
Registered: ‎16-04-2020

Can't make calls, send text, can't use data.

When i try to call i'm told 'Not registered on network'. When i try to use data i'm told 'insert simcard to access network services'. This is the 1st time it's happened, i use a samsung galaxy S8 and i got the simcard 3 or 4 months ago.

Many thanks for any help.

Posts: 117,700
Topics: 576
Solutions: 16,545
Registered: ‎04-04-2012

Re: Can't make calls, send text, can't use data.

@1971 

Try another sim in your phone to see if the fault is with phone or sim.

You can get a new sim from any open O2 store or ny calling. 

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 2
Registered: ‎16-04-2020

Re: Can't make calls, send text, can't use data.

I'll try that thanks 👍🏼