Can i upgrade my current tarrif to the 250gb black friday deal, it doesnt appear on the upgrade sect

[bba81]

I have seen the 250gb black friday deal for £20p/m but i dont have it as an upgrade option. Is it available for existing customers 

[Cleoriff · Accepted solution]

Hi @bba81 

If it doesn't appear as an Upgrade, then you would have to pay off your existing contract before you go for the new device.

[MI5]

@bba81 

I have it as an upgrade option.

Are you sure you are clicking through upgrade and not tariff change?

[bba81]

I have paid off the device just the tariff is currently running, i have option to cancel giving 30 day notice however was planning on changing the tariff to more data. Seen the 250gb deal as a sim only option but trying to get it as an upgrade but doesn't show. Would i have to cancel the existing tariff and take the deal out as a new purchase?

[MI5]

@bba81 

You can do that then just migrate your number to it Guide: Migration & porting into O2