cancel
Showing results for 
Search instead for 
Did you mean: 

Can i buy a data only sim for galaxy watch4?

Lee939
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I recently bought a cellular enabled galaxy watch4 am i able to take out a o2 data only sim and connect my watch to it? So i can use that new number as my cellular connection for the watch

Message 1 of 4
148 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 123875 Posts
  • 611 Topics
  • 20066 Solutions
Registered:

@Lee939 

Samsung watch setup.
1. Contact O2 and get them to set up Data and WIFI calling on your Samsung mobile, it's free but needs to be set up to use the watch. You can then turn the switch on in setting under connections.

2. If you need an esim the only place to get it now is at an O2 store, it's free at the store.

3. If you already have an esim you won't be able to set up your watch just by going through the process on the Gear app, it'll set up the plan in principle on the phone and watch, but it won't connect to the network so don't waste your time. Delete the plan and go to an O2 store.

4. The only way you'll get the watch connected is by going to the O2 store, sitting with the sales person and have them set up the esim and the plan, it's £5 per month for 1gb which is more than enough data.

5. Most store sales people haven't a clue about setting up the Samsung watch 4g, so have them give you the esim, scan the QR code let your phone set up the plan and then have them go into their system as if your purchasing the watch directly from O2, at the bottom of their screen (this is at an O2 store) there is a box that says set up watch plan, when they press that, it'll allow them to set up a watch data plan, as if you've purchased the watch from O2.

6. At that point and after the salesperson puts in all the info from the esim they gave you into their system, it'll take about 10 min for the watch to connect, you'll then need to go into the connection settings on your watch, turn on auto for data, turn on data roaming and then go to the network search setting on the watch and let it the watch search for the network, it'll then register it and you're almost there.

7. Next go to your mobile and in settings, advanced, turn on the switch to use your mobile data on other devices, make sure when you turn it on, it shows your Samsung watch at the bottom, tap and another screen comes up showing the watch is connected to your phone.

8. Then reboot your watch and your mobile and you're done. Test it by leaving your phone in your home and take a walk, the watch should connect and show the 4g symbol and the mobile calling bars, if you try and make a call and it doesn't work or says connect to Bluetooth, go back to step 7, and reboot the phone to make sure it's found the device, i.e. your watch. It will also say at the bottom of the watch, standalone, means your using the watch on it's own.

9. You're done. Just remember you can only get your Samsung Watch 4g connected by getting it done in the O2 store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 4
129 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 123875 Posts
  • 611 Topics
  • 20066 Solutions
Registered:

@Lee939 

Samsung watch setup.
1. Contact O2 and get them to set up Data and WIFI calling on your Samsung mobile, it's free but needs to be set up to use the watch. You can then turn the switch on in setting under connections.

2. If you need an esim the only place to get it now is at an O2 store, it's free at the store.

3. If you already have an esim you won't be able to set up your watch just by going through the process on the Gear app, it'll set up the plan in principle on the phone and watch, but it won't connect to the network so don't waste your time. Delete the plan and go to an O2 store.

4. The only way you'll get the watch connected is by going to the O2 store, sitting with the sales person and have them set up the esim and the plan, it's £5 per month for 1gb which is more than enough data.

5. Most store sales people haven't a clue about setting up the Samsung watch 4g, so have them give you the esim, scan the QR code let your phone set up the plan and then have them go into their system as if your purchasing the watch directly from O2, at the bottom of their screen (this is at an O2 store) there is a box that says set up watch plan, when they press that, it'll allow them to set up a watch data plan, as if you've purchased the watch from O2.

6. At that point and after the salesperson puts in all the info from the esim they gave you into their system, it'll take about 10 min for the watch to connect, you'll then need to go into the connection settings on your watch, turn on auto for data, turn on data roaming and then go to the network search setting on the watch and let it the watch search for the network, it'll then register it and you're almost there.

7. Next go to your mobile and in settings, advanced, turn on the switch to use your mobile data on other devices, make sure when you turn it on, it shows your Samsung watch at the bottom, tap and another screen comes up showing the watch is connected to your phone.

8. Then reboot your watch and your mobile and you're done. Test it by leaving your phone in your home and take a walk, the watch should connect and show the 4g symbol and the mobile calling bars, if you try and make a call and it doesn't work or says connect to Bluetooth, go back to step 7, and reboot the phone to make sure it's found the device, i.e. your watch. It will also say at the bottom of the watch, standalone, means your using the watch on it's own.

9. You're done. Just remember you can only get your Samsung Watch 4g connected by getting it done in the O2 store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 4
130 Views

Lee939
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you so much for the help. But i just want to double check a few things to make sure i understand before i go in.

 

Basically the watch was gotten through o2 but it was did as an upgrade on an old phone i wasnt using. The advisor swapped the sim to an esim during the process but my watch wouldnt connect.

 

From what youre saying can i go into store and take out a new data only sim, have it put on an esim and just use this for the watch?

Message 3 of 4
118 Views

MI5
Level 94: Supreme
  • 123875 Posts
  • 611 Topics
  • 20066 Solutions
Registered:

@Lee939 

Sounds like the account for the watch wasn't set up properly.

Go back to the store with the instructions I gave you and have them go through your account to check they have ticked the right boxes.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
106 Views